Privacy Policy

1. Introduction

TaVita operates this informational website to provide educational content about men's supplements and women's face creams. We are committed to protecting your privacy and handling your personal data in accordance with UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

2. Data Controller

The data controller responsible for your personal data is:

TaVita
9 Market Place
Durham DH1 3NE
United Kingdom
Email: [email protected]
Phone: +44 191 693 5802

3. Information We Collect

3.1 Information You Provide

When you use our contact form, we collect:

• Full name
• Email address
• Phone number (optional)
• Message content
• Subject of enquiry

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide customer support
• To improve our website and user experience
• To comply with legal obligations
• To prevent fraud and ensure website security

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit the contact form
• Legitimate Interests: To improve our website and services
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who help us operate our website
• Law enforcement or regulatory bodies when required by law

All third-party service providers are required to maintain appropriate security measures and process data only as instructed by us.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions: Retained for up to 2 years
• Website analytics data: Retained for up to 26 months
• Cookie data: As specified in our Cookie Policy

7. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 191 693 5802
Address: 9 Market Place, Durham DH1 3NE, United Kingdom

13. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk